Latest First Bank Nigeria Plc Recruitment Opportunities

The First Bank of Nigeria (FBN) has begun its recruitment process for the year 2023. And all applicants can now apply via its official careers portal.

If working in the bank is your dream, we’ve good news for you. And this page will guide you on how you can successfully complete your online application form for the various positions advertised by First Bank Nigeria.

Below are currently vacant positions First Bank Nigeria is looking to fill:

Team Member, e-Fraud & Digital Forensic Investigation

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Location: Lagos
• Job Field: ICT / Computer

Duties & Responsibilities

• Act on behalf of Head, e-Fraud & Digital Forensic Investigations in his absence.
• Assist in planning investigation work
• Carry out a more complex investigation of electronic fraud and IT-related incidents received from Management, ICEG, ISOD, branches, departments and external parties (such as CBN, NIBSS, Law Enforcement Agents, other banks, switches, etc.) requiring in-depth technical investigation. 
• All other forms of emerging IT or e-payment fraud
• Information security breaches etc.
• Determine the causative factors of assigned incidents, learning points and corrective measures to prevent a recurrence.
• Supervise and provide technical support to staff members who resolve cases on CRM.
• Ensure enquiries on cases under investigation are promptly responded to.
• Execute shared services functions such as data extraction (from a myriad of data sources) and analysis as required by other units in the Internal Audit Department.
• Maintain a log of all customer-related cases and follow up to the closure, including such data that will enable informed analysis for management
• Timely rendition of assigned regulatory and other periodic returns (CBN, NIBSS, MasterCard, VISA etc.)
• Liaise with the stakeholders (such as IT Department, E-Business, Legal Services, Fintechs, Switches, Service Providers, NIBSS etc.) to obtain the necessary evidence to facilitate prompt resolution of cases
• Suggest control measures to mitigate fraud on electronics-related platforms
• Assign requests from other Banks and ensure requests are treated from other banks are
• Write draft investigations reports
• Write investigation report for the Legal Services Department to aid their court processes as it affects cases instituted in respect of electronic fraud cases
• Identify BVNs relating to fraudulent actions and ensure watchlisting
• Liaise with relevant stakeholders to ensure fraudulent BVNs received from NIBSS are watchlisted.
• Carry out assigned shared services functions including data extraction and analysis
• CRM oversight and assigning of cases on CRM and mail
• Investigation of Legal complaints, CBN complaints, and other incidents referred by Senior Management
• Process review and development of process flowchart of activities carried out by the unit
• Product review before go-live.
• Review of products and services currently deployed to identify loopholes exploited by fraudsters

Click here to apply

Team Lead, Wealth Management (Private Banking Group)

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Experience: 10 years
• Location: Lagos
• Job Field: Banking 

Job Description

The role entails taking ownership and providing leadership towards the delivery of:

• Wealth Management services and contribution to Private Banking’s achievement of P & L ambition.
• Provision of advice to clients and Relationship Managers to meet the clients’ desired wealth management and investment objectives and therefore increase the bank’s share of the client’s wallet.
• Plays a key role in liaising with the RMs in discussing clients’ wealth management requirements as well as ensuring the flow of product knowledge.
• Drive the uptake of wealth products in a client-centric manner.
• Support Private Banking and Retail Affluent RMs to drive knowledge of wealth products and sales.

Qualifications

• First Degree in any discipline with a minimum of 2.2. or Higher National Diploma (HND) with a minimum of Upper   Credit
• Minimum experience – 10 years’ experience in Banking/Finance

Basic Requirements

• Interpersonal skills
• Very good Communications skills(written and oral)
• Must be self-solution driven and proactive
• Attention to details
• Innovation and Creative skills
• Analytical, problem solving and decision making Skills
• People management
• Relationship Management skills
• Have knowledge of banking structure, policies and procedures.

Click here to apply

Customer Value Proposition Manager (Private Banking Group)

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Experience: 5 – 7 years
• Location: Lagos
• Job Field: Banking 

Job Description

• Work with relevant departments to maintain a consistent look and feel of Private Banking lounges in Lagos, Abuja, and Port Harcourt.
• Interface with Marketing & Corporate Communications for update and production of brochures and marketing collaterals for Private Banking clients.
• Manage concierge services and liaise with service providers to ensure seamless service delivery to PB clients.
• Manage relationships with merchant partners to enhance PB client experience.
• Gathering of market/competitor intelligence for relevant innovations and trends both locally and offshore which influences PB customers.
• Ensure that the Private Banking brand remains distinct and aspirational at all times.  
• Manage platforms for collaboration with FBN UK and other partners.

Qualifications

• Minimum experience – 5- 7 years’ experience in Banking/Finance and Portfolio management
• First Degree in any discipline with a minimum of 2.2. or Higher National Diploma (HND) with a minimum of Upper  Credit.

Other Requirements

• Solid understanding of the Client Value Proposition and experience

• Strong analytical skill
• A specialist in user-driven innovation who can translate customer needs and insights into feature sets
• An experienced concept development and co-creation facilitator
• In-depth knowledge of high-end lifestyle and luxury products/services for HNIs/UHNIs

Click here to apply

Wealth Management Specialist (Private Banking Group)

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Experience: 4 – 6 years
• Location: Lagos
• Job Field: Banking 

Job Description

• Plays a key role in liaising with the RMs in discussing clients’ wealth management requirements as well as ensuring the flow of product knowledge.
• Drive the uptake of wealth products in a client-centric manner.
• Support Private Banking and Retail Affluent RMs to drive knowledge of wealth products and sales.
• Drive customer experience through quality advice strategy, products offering, RM relationships.
• Work with the Team lead, to provide an independent opinion on the quality of clients’ existing investment portfolio and wealth needs.
• Determine clients’ risk appetite, investment preferences and returns expectations by partnering with RMs in client meetings.
• Provision of relevant solutions given client’s needs/objectives.
• Liaising with product partners (FBN Quest, Trustees and Insurance) to enhance clients’ experience.

Qualifications

• First Degree in any discipline with a minimum of 2.2. or Higher National Diploma (HND) with a minimum of Upper Credit.
• 4-6 years’ experience in Banking/Finance

• Banking structure, policies and procedures.
• Banking services/products
• Treasury and investment product
• Wealth Management products

Click here to apply

Head of Hub (Private Banking Group)

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Experience: 10 years
• Location: Abuja
• Job Field: Banking 

Job Description

• Supervise activities of the front office, middle office and back-office staff to ensure timely and efficient service delivery to Private Banking clients.
• Oversee and ensure the flow of the client’s transactions and investments portfolio is in accordance with the client’s mandate.
• Promote the education of clients in the wealth management space, providing personal financial advisory services that enhance investment decisions.
• Review client profiles to ensure investments are in accordance with mandates, risk profiles and risk appetites.
• Promote the sales and services culture through coaching, guidance and staff motivation.
• Actively participate in the development of budgets and targets as they relate the Private Banking business and ensure achievement of monthly and annual targets.
• Authorize capital and current expenditure for the Hub as approved by the GH.
• Ensure Hub operating cost is within an approved budget
• Ensure zero tolerance for inactive/dormant accounts
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.

Qualifications And Requirements

• Minimum 2:2 undergraduate degree;
• Preference for postgraduate business or related degree or other professional qualification (though not mandatory);
• Training in Portfolio Management and Asset Allocation
• Training in Customer Profiling and Risk Assessments

• Minimum 10 years of working experience in banking or a related industry
• Previous experience in Asset & Wealth Management or Investment Banking is an advantage.

Team Lead, Business Process Improvement

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Location: Lagos
• Job Field: Banking 

Job Objective(s)

• Drive the assurance review of the Business application in the bank
• Ensure audit exception are fixed within due dates
• Manage team members to bring out their best and achieve positive results

Duties & Responsibilities

• Acts in the absence of the Head, Digital Business Audit
• Plan, coordinate and oversee the evaluation of Business Process Improvement related audits/reviews
• Manage and report to appropriate stakeholders the status of all exceptions arising from digital business audits, etc.
• Provides leadership to Business Process Improvement audit teams in the various audit engagements to ensure the audits are performed in line with Internal Audit Methodology and relevant professional standards
• Provides first-level assurance review of team outputs and ensures knowledge sharing and on the job coaching of team members
• Coordinate the review of Change Management Framework
• Coordinate execution of exception management process to ensure audit issues are fixed within due dates and appropriate stakeholders communicated of outcomes
• Ensure periodically (Monthly, Quarterly, etc) draft management reports are produced
• Establish and maintain good relationships with all stakeholders (Executive Management, key internal partners and external stakeholders)
• Write draft reports – special investigations, Audits and Exceptions
• Carry out any other task that may be assigned by the Head, Digital Business Audit
• Prepare periodic Digital business risk management practices reports for advising MD/CEO, MANCO and BARAC on Business Improvement issues.
• Maintains the security of all Information entrusted to the staff

Team Member, Business Process Improvement

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Location: Lagos
• Job Field: Banking 

Job Objective(s)

• Provide assurance that appropriate controls are in place over business process applications of FirstBank
• Ensure exceptions from audit reviews are fixed to improve the processes and systems

Duties & Responsibilities

• Acts in the absence of the Senior Team Lead, Business Process Improvement
• Participates in the evaluation of Business Process Improvement-related risks analysis.
• Participates in annual audit planning for Business Process Improvement
• Participates in managing all exceptions arising from digital business audits, e-fraud & information security investigations, and participates in the periodic audit of business process applications.
• Participates in projects and project assurance reviews
• Participates in the review of Change Management Framework reviews
• Maintains the security of all Information entrusted to the staff
• Carry out other tasks that may be assigned from time to time
• Maintains the security of all Information entrusted to the staff